Refund Policy
Customer satisfaction is our priority. Eligible products may qualify for a refund based on the conditions below.
Eligible Refunds
Refunds may be approved if:
- Wrong product delivered
- Damaged product received
- Defective product
- Product significantly different from description
- Order cancelled before shipment
- Delivery unavailable in your location
Refund Process
Once approved:
- Refunds are initiated after product verification.
- Refunds are credited to the original payment method.
- Processing time generally ranges from 5–10 business days, depending on the payment provider.
Non-Refundable Items
Refunds may not be available for:
- Digital products
- Gift Cards
- Personalized or Customized Products
- Perishable Goods
- Products marked as Non-Returnable
BusiMart reserves the right to reject fraudulent or abusive refund requests.