X

Refund Policy

Refund Policy

Customer satisfaction is our priority. Eligible products may qualify for a refund based on the conditions below.


Eligible Refunds

Refunds may be approved if:

  1. Wrong product delivered
  2. Damaged product received
  3. Defective product
  4. Product significantly different from description
  5. Order cancelled before shipment
  6. Delivery unavailable in your location


Refund Process

Once approved:

  1. Refunds are initiated after product verification.
  2. Refunds are credited to the original payment method.
  3. Processing time generally ranges from 5–10 business days, depending on the payment provider.


Non-Refundable Items

Refunds may not be available for:

  1. Digital products
  2. Gift Cards
  3. Personalized or Customized Products
  4. Perishable Goods
  5. Products marked as Non-Returnable

BusiMart reserves the right to reject fraudulent or abusive refund requests.